If your laptop gets broken or does not work the way you think it should, you may wonder what your next move is. The first move is to recruit a professional computer guy to help get you out of the mess or do as you wish. Yet what exactly would you be looking for in a technician for the device repair? The qualities you want are reliability, expertise, skill and truthfulness.
Fidelity and reliability
You want a tech to fix your machine and will call you back. I’ve heard numerous horror stories from customers that the technician who came to repair the device never called them again. A lot of new computer techs pick on more than they can chew and become invasive as you try to find out how your repair is going. Many fixes, such as viruses and malware removal, will take a long time because the computer tech always has to search the device to fix the problem. Still, the computer technician will give you an honest response and an accurate timeline for when you should expect the machine to be clean.
Know-how
Your computer technology needs to stay up to date with its understanding of emerging developments. This doesn’t mean that your computer guy needs to be cutting edge because sometimes being too far ahead of the technological curve doesn’t help an average person out. Parts are more costly the newer they are (that’s why you always see people suggesting waiting for version 2 of a software update-cheaper, quicker, and more inclusions). But your laptop technician should be conscious of new viruses or malware, as well as general developments that could help you, such as daily backups and any technology that makes your day-to-day life or job more manageable.
Skill and competitiveness
It may seem obvious, but many young, inexperienced technicians may take on repair jobs well beyond their skill set, leaving you for weeks without a work computer or laptop. Tell the technician what the history of them is. A reliable technician should have several years of experience in repairing computers. If you chose anyone who had only a small amount of experience, you would probably have asked someone in your family or friend circle to look at the problem. A skilled technician with the right skills will save you money in the long run by notifying you of cheaper solutions. And by working around then wasting hours of work trying to repair an unfixable or unsolvable problem.
Resiliency & truthfulness
A genuine computer technician is one who doesn’t take his or her client down a road of endless labour charges. You want a tech that is honest with you on how much time it will take to solve the problem. Most dishonest technicians are all too happy to fleece their clients to pay their invoices and fees. A good computer technician like geeks callout always has the best interest of his customer at heart, and that means charging a reasonable price for quality work.
